You’ve booked your cleaning or restoration service with us, and you’re looking forward to seeing the results. To help our team work efficiently and safely, there are a few simple steps you can take to prepare your home or business for our arrival. Professional Restoration Services ensure a smooth and successful service appointment.
This guide will walk you through exactly what you need to do before our technicians arrive. By following these steps, you can help us deliver the high-quality results you expect from a trusted, certified company like CBC. Professional Restoration Services focus on providing clear access to work areas, ensuring necessary utilities, and addressing special considerations.
Since 1978, CBC has been committed to providing excellent cleaning and construction services. As certified restorers with the Association of Specialists in Cleaning and Restoration (ASCR) and licensed General Contractors (#1080028), Professional Restoration Services uphold the highest standards of professionalism and quality.
Prepare Your Space for Success
Taking a few moments to get your property ready can make a significant difference in the speed and effectiveness of our work. Think of it as setting the stage for a great performance. Here’s how you can help.
Clear the Way for Our Team
The most important step you can take is to provide clear and unobstructed access to the area we will be servicing. Our technicians need adequate space to bring in equipment and move around safely while they work.
- For carpet and floor cleaning: Please move any furniture, such as sofas, tables, chairs, and lamps, out of the room. If an item is too heavy to move, let our team know ahead of time. Small items like toys, rugs, and plants should also be cleared from the floor.
- For construction or restoration: Depending on the project, you may need to clear a larger area. For a flooring installation, the entire room must be empty. For services like water damage restoration, we may need access to walls, ceilings, and crawl spaces. If you’re unsure what needs to be moved, just ask us when you schedule your appointment.
A clear workspace prevents accidental damage to your belongings and helps our team focus entirely on the task at hand.
Ensure Access to Power and Water
Our advanced cleaning and restoration equipment often requires access to your property’s power and water supply. To avoid any delays, please ensure these utilities are readily available.
- Power: Our equipment typically uses standard electrical outlets. Make sure the outlets in and near the service area are accessible and not hidden behind heavy furniture. If a specific type of outlet is needed, we will inform you beforehand.
- Water: For many cleaning services, we will need to connect a hose to an outdoor water spigot or an indoor faucet. Please ensure the spigot is turned on and accessible. Let us know if you have any issues with water pressure or access.
Confirming utility access before we arrive helps us get started right away and complete the job efficiently.
Communicate Special Concerns in Advance
Every home and project is unique. To ensure the safety of your family, pets, and property, please communicate any special considerations to our team before your appointment.
- Pets and Children: For their safety and to prevent interruptions, it’s best to keep pets and small children in a separate, secure area away from where our team is working. The noise from our equipment can be loud, and the work area may have temporary hazards.
- Delicate Items: If there are fragile or valuable items near the service area that cannot be moved, please point them out to our technicians when they arrive. This includes things like antique furniture, artwork, or delicate decor. We will take extra precautions to protect them.
- Allergies or Sensitivities: Let us know if anyone in your household has allergies or sensitivities to cleaning solutions. While we use safe, industry-approved products, we can take additional measures if needed.
- Access and Parking: If there are specific instructions for parking, gate codes, or accessing your property, please share them when you book your appointment.
Open communication allows us to tailor our service to your specific needs and address any potential issues before they arise.
Ready for Your Appointment?
By following these simple preparation steps, you help us provide the safe, efficient, and high-quality service that CBC has been known for since 1978. Your cooperation allows our certified and licensed professionals to do their best work, transforming your space with minimal disruption.
If you have any questions about preparing for your upcoming appointment, please don’t hesitate to contact us. We are here to help make your service experience as seamless as possible